Intern: Quality (Summer 2019)

About Us:
Dedicated to quality, reliability, and total customer satisfaction, Mack Trucks, Inc. has provided its customers with innovative transportation solutions for more than a century. Mack Trucks, a member of The Volvo Group, is one of North America's largest producers of heavy-duty trucks. Part of Volvo's Group Trucks Operations (GTO), the Macungie facility is one of 50 plants globally dedicated to the manufacturing of trucks. MACK? vehicles are sold and serviced in more than 45 countries worldwide. Mack manufacturing locations are certified to the internationally recognized ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation's roadways.
7000 Alburtis Road
Macungie, Pennsylvania 18062
The purpose of this internship is to allow the student/intern to prepare for their future by applying what was learned during coursework (theory, skill development, professionalism) to the working world. Interns will be provided extensive hands-on experience in their field of study. The intern will work on important and innovative projects alongside our experienced staff and engineers.
Core Responsibilities:
Quality Dept. Tracking/Reporting/Metrics
Updating and maintaining Quality Management System to comply with current ISO Standard
Interfaces with plant personnel to accomplish quality and production goals
Assisting with integrating Quality Management System into a global Operational Management System
Supports, participates, and measures quality-in-station practices throughout specified assembly areas
Participates in root cause analysis of quality defects and employs problem solving skills in working towards resolution
Assisting Quality team with a variety of projects at the discretion of supervisor
Critical Competencies:
Attention to Detail: Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on
Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback non-defensively
Dependability/Reliability: Following through on commitments, producing timely work to required -- or higher -- standards, pitching in to get the job done
Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
Self-starter; works independently; takes initiative
Excellent computer skills; proficient in Excel, Power Point and Word
Ability to react to issues impacting production with a sense of urgency, promptly assessing the issue and developing a feasible action plan and following it through to successful completion
Thrives in a team-based environment
Minimum Education and Experience:
Applicants must be currently enrolled and pursuing a degree in Quality Engineering, Mechanical Engineering, Electrical Engineering or Computer Engineering at an accredited school, and have completed 30 semester hours prior to the start of the internship
Applicants must have a minimum cumulative grade point average of 3.0
Prefer a motivated Junior or Senior in good academic standing

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